Effective Date

May 17, 2026

Accessibility

If you need this Privacy Policy in an alternative format or experience difficulty accessing any part of our website, please contact us at hello@liveelevatedcollective.com and we will make reasonable efforts to provide the information you need.

1. Introduction

The Live Elevated Collective ('we,' 'our,' or 'us') respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit liveelevatedcollective.com, create an account, purchase memberships or class packages, book classes, or communicate with us.

2. Information We Collect

We may collect your name, email address, phone number, mailing address, emergency contact information, payment information, booking history, and communications you send to us. We may also collect website usage information through cookies and analytics tools.

3. How We Use Your Information

We use your information to create and manage your account, process purchases, schedule classes, send confirmations and reminders, provide customer support, communicate about studio updates and promotions, and improve our services.

4. Booking and Payment Processing

We use Arketa to manage memberships, class reservations, waivers, and payment processing. Payment information is processed securely through third-party payment providers and is not stored directly by The Live Elevated Collective.

5. Email and SMS Communications

By providing your contact information, you may receive transactional emails and text messages related to bookings, memberships, billing, and account activity. If you opt in, you may also receive marketing emails and SMS messages. You may unsubscribe from marketing communications at any time.

6. Website Analytics and Cookies

Our website may use cookies and similar technologies, including analytics tools, to understand how visitors use our site and to improve functionality and performance.

7. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers, including Arketa, payment processors, email marketing platforms, and website service providers, solely to operate our business and deliver services.

8. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission or storage is completely secure.

9. Your Choices

You may update your account information through your booking account or by contacting us. You may opt out of marketing emails by using the unsubscribe link and opt out of marketing texts by replying STOP.

10. California Privacy Rights

California residents may have additional rights regarding access to, correction of, and deletion of personal information as provided by applicable law.

11. Children's Privacy

Our services are intended for adults 18 years and older. We do not knowingly collect personal information from children under 18.

12. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of those sites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@liveelevatedcollective.com or through liveelevatedcollective.com.